Support
Something not working, or an idea to share? Renoa is made by one developer, and I read every e-mail myself.
Including your iPhone model, iOS version, Renoa version (Profile → Version) and a screenshot helps me fix things faster.
Restore purchases
Moved to a new iPhone, or deleted and reinstalled Renoa? Bring Pro back without paying again:
- Open Renoa and go to the Profile tab.
- In the Renoa Pro section, tap Restore purchases.
- Make sure your iPhone is signed in with the Apple Account you bought Pro with.
If restoring doesn’t work, e-mail me and we’ll sort it out.
Cancel Renoa Pro
- Open Settings on your iPhone.
- Tap your name (Apple Account) at the top.
- Tap Subscriptions → Renoa.
- Tap Cancel Subscription.
In Renoa, Profile → Manage subscription opens the same screen. Cancel at least 24 hours before the period ends; Pro stays active until then. Deleting the app does not cancel the subscription.
Refunds are handled by Apple: request one at reportaproblem.apple.com.
Common questions
I’m not getting notifications.
Check that notifications are allowed in Settings → Notifications → Renoa on your iPhone, and that Profile → Notifications is on in Renoa. A Focus mode can also silence them.
Will I lose my data if I delete the app?
Yes. Your data is stored only on your iPhone, so deleting the app removes it. With Pro you can export a backup first from Profile → Export data (CSV).
I bought Pro but still see the free limits.
Tap Profile → Restore purchases and make sure you’re signed in with the Apple Account you bought Pro with. If that doesn’t help, e-mail me.
Is the statement text I paste sent anywhere?
No. The text you paste is read on your phone; it is not saved or sent anywhere.
Is there an Android version?
Not yet; Renoa is iPhone-only for now (iOS 15.1 or later).